Accommodation in the hostel

Accommodation in the hostel is carried out on the basis of the presentation of identity documents, in accordance with paragraph 18 and paragraph 19 of the “Rules for the provision of hotel services in the Russian Federation”, approved by the Decree of the Government of the Russian Federation of November 18, 2020 No. 1853. The administrator must provide:

Passport of a citizen of the Russian Federation.

Foreign passport of a citizen of the Russian Federation

Birth certificate – for a person under 14 years of age.

Hostel guests with a passport, but under 18 years of age, must be accompanied by parents, guardians or other legal representatives. If guests check in unaccompanied, they must have a power of attorney from their parents or persons replacing them with them.

Military ID, officer’s ID.

General passport of a foreign citizen.

Foreign passport of a foreign citizen.

Migration card.

According to the migration legislation, all foreign citizens are required to be registered at the place of stay no later than one day from the moment of arrival. A foreign citizen is obliged to notify the hostel administration in advance of his arrival and the need to register at the place of stay.

When checking into the hostel, the guest signs the guest card. The hostel administration has the right to accommodate guests regardless of their gender and age.
Take care of the property and equipment of the hostel. In case of loss or damage to things, immediately notify the administrator on duty. In case of detection of breakdowns of electrical equipment, furniture and other property located in the room and the hostel, the guest is obliged to inform the administrator about this fact. In case of damage to the property of the hostel, the guest undertakes to compensate the damage incurred by the hostel in the amount established by the administration of the hostel, according to the current market value.
The room must be kept clean and tidy. Be sure to carry out daily dry and wet cleaning. The presence of garbage and the storage of food in the room and / or on the balcony is unacceptable, for violation of the internal regulations and rules of living in the hostel, sanctions are applied up to eviction with compensation for damage to the organization.
The tenant is obliged to monitor his sleeping place. Change bed linen in a timely manner (it is forbidden to sleep without bed linen), as well as make the bed. Sleeping on a bed in “street”, dirty, foul-smelling clothes is unacceptable.
The use of electric kettles, electric and gas stoves, open heaters, especially smoking, is a gross violation of fire safety requirements.
Drinking alcohol, using narcotic and psychotropic drugs, being intoxicated, as well as being in a modified state entails the imposition of sanctions with compensation for damage to the organization and subsequent eviction without reimbursement of funds.
Smoking is prohibited in all areas of the Hostel “Mom, I’m away”, as well as on the balconies. Smoking is allowed only in designated areas, but no closer than 5 meters from the hostel premises, for smoking in the wrong place and violation of the internal regulations and rules of living in the hostel, sanctions are applied up to eviction with compensation for damage to the organization.
Guests must notify the hostel administrator in advance of their departure. On the day of departure, the guest must approach the administrator 10 minutes before the departure time and:
Return property transferred for temporary use or lease, according to the list,
Return the electronic guest card and/or room keys,
Take away and/or dispose of food from the refrigerator,
In case of loss or damage to property transferred for temporary use or rent, the guest will be charged according to the current market value.
It is forbidden to disturb the peace of the guests living in the room and in other rooms of the hostel. Perform any actions that interfere with the comfortable stay of other guests. Communication with the hostel staff and its customers is carried out only in a friendly and businesslike manner: raising the tone and any form of profanity is prohibited on the territory of the hostel.

Forbidden:

Stay with pets on the territory of the hostel without the consent of the administration;
Rearrange in the room and take out of it furniture, bedding without the permission of the administration;
Sit, lie down, put bags, personal belongings on unoccupied and unpaid beds prepared for the arrival of other guests;
Use the property of the hostel for other purposes;
Independently repair furniture, electrical equipment, kettles, TVs, sockets, etc.;
It is forbidden to carry and store cold weapons, firearms, narcotic substances, alcohol and dangerous substances in the rooms;
Leave your personal belongings and towels in common areas (kitchen, bathroom, toilet), as well as leave bags and backpacks in common areas;
Take food and utensils out of the kitchen area;

 

Leave stale products in the refrigerator, make sure that the products are in sealed packaging, do not leave strong-smelling products in the refrigerator, do not overload the refrigerator, be sure to sign your products (indicating your full name, number and period of residence), before leaving, do not forget to pick up or throw away spoiled products, it is forbidden to take other people’s products, the hostel administration has the right to dispose of unsigned or expired products on its own.

The administration reserves the right to call the police, the National Guard or other employees of the executive branch responsible for the safety of citizens and public law and order in the event that people are in the hostel in an alcoholic or narcotic, toxic, modified state / intoxication.

In cases not provided for in these rules, the rules established by the civil legislation in force on the territory of the Russian Federation shall apply.

 


HOSTEL GUESTS WHO VIOLATE THESE RULES OF ACCOMMODATION MAY BE EVICTED BY THE ADMINISTRATION AT ANY TIME WITHOUT A REFUND OF THE ACCOMMODATION PAYMENT

Rules for staying in a hostel with animals

  • Pets at the hostel are only allowed in certain rooms when booking the entire room.
  • Pets in multi-bed rooms with other guests are strictly prohibited, pets in a multi-bed room are allowed if the room is rented by a single group of people.
  • With him, the owner of the pet must have a veterinary passport of the pet with marks of the necessary vaccinations (rabies, etc.), as well as a veterinary certificate stating that the animal is healthy and does not have worms and fleas.
  • The definition of “pet” includes dogs weighing up to 10 kg, cats, birds, rodents.
  • The hostel administration reserves the right to determine the possibility of a pet staying in a room in each case, and also reserves the right to refuse placement without explanation.
  • The hostel does not allow accommodation with wild animals or aggressive animals that pose a potential danger to human life and health.
  • Before booking a room, a guest with a pet must notify the hostel administration about the type and breed of his pet (including: age, size) and clarify if there are currently any special conditions for placing a pet in the hostel. Conditions may vary depending on the instructions of the administration of the hostel “Mom, I’m away”.
  • Guests with pets are accommodated by prior reservation only. The guest must obtain confirmation of the possibility of accommodation with a pet. Otherwise, the booking will be made without accommodation with a pet.
  • When checking into a hostel with pets, the guest is obliged to familiarize himself with the “Rules for staying guests with pets” and put his signature confirming his agreement with these rules.

Obligations of a guest staying with a pet:

  • A guest living with a pet undertakes to ensure compliance with the sanitary and hygienic regime in the room and on the territory of the hostel:
  • The guest is obliged to have a special mat or a special cage for a pet.
  • The guest is obliged to have a special tray for the pet’s toilet.
  • The guest is obliged to have special utensils for feeding a pet.
  • On the territory of the hostel, dogs must be kept exclusively in a muzzle and on a leash or in a special cage, other types of animals – in special cages. It is allowed to find decorative breeds (small) on a leash or on the hands of a guest.
  • The guest is obliged to ensure the movement of rodents and birds around the hostel, as well as being in the room only if the pet is in a specially equipped cage.
  • The guest is obliged to ensure the absence of a pet in the room if it is necessary to carry out repairs or if otherwise necessary at the request of the administrator.
  • The guest is obliged to notify the hostel administration about the presence of a pet in the room without supervision.

Restrictions for a guest staying with a pet:

  • It is forbidden to take pets with you to common areas, common areas of the hostel.
  • It is forbidden to feed pets from dishes belonging to the hostel.
  • It is forbidden to use the beds and chairs of the hostel for resting animals.
  • It is forbidden, in the absence of a special cage, to leave pets unattended in the room and public areas of the hostel.
  • It is forbidden to wash a pet in the shower cabins of the hostel and the bathroom of the room; use towels, sheets and other bedding of the hostel for animal hygiene.
  • It is forbidden to comb, cut (shave and pluck) the hair, as well as cut the nails of animals in the room and on the territory of the hostel.

Responsibility of a guest staying with a pet:

  • The guest takes full responsibility for solving the problems of food, cleaning, walking a pet.
  • The guest is fully responsible for possible damage to the property of the hostel by pets. In case of damage to property by pets, the guest compensates for the damage according to the current market value of the damaged property of the hostel.
  • The guest is solely responsible for cleaning up the waste products of the animal.
  • The guest bears all the risks to the hostel and third parties related to and arising from the behavior of the animal, as well as the time and conditions of their stay in the hostel.
  • The guest is obliged to cover the cost of general cleaning of the room, or to carry it out on their own.

The hostel administration reserves the right to terminate the contract: in case of violation of the “Rules for living with pets”, aggressive, inadequate, noisy behavior of a pet, when pets create inconvenience to a comfortable stay of guests and visitors of the hostel.